What we can offer you


    Monument Insurance offers businesses tailored, brand relevant insurance protection to sell to their customers.

    We provide:

    • Technical expertise
    • Brand relevant products
    • Quote and bind website for agents/sale reps
    • ‘Real Time’ Reporting (sales dashboard to track quotes and sale targets)
    • Full sales staff training
    • 24/7 claims management and customer advocacy
    • Management of insurance renewals and endorsements (changes)
    • Customer payment options – cc facility, monthly automatic payments.

    Let’s get started

    We’ll work with you to discover the types of risks your customers face then source the right insurance partner to work with.  Our technical insurance experts negotiate what’s covered and how much will be paid for different events which ensures your customers have cover that works for them when they need it.

    The insurance policies we develop are exclusive to your business and customers.

    Marketing & Sales support

    Understanding how you will sell the cover to customers is essential.  We’ll visit your locations and spend time with your team to understand your sale process and what resources are required.  For some businesses, it’s as simple ‘cheat sheets’, guides, brochures and paper application forms. For others with complex business models a branded quote and bind website may be required. 

    Full training is provided to staff and our customer service team is on standby for sales support.

    For those wanting a branded solution, our marketing experts will work with you to understand your brand to ensure the products’ delivery look and feel like you. 

Key Benefits

  • Customer loyalty and advocacy:
    • Anticipating customers’ needs and providing solutions - they couldn’t get better cover elsewhere!
    • Providing ease and convenience – take the hassle out of insurance for your customers
    • Create value - a happy customer generates new business through referrals
  • Reputational growth
  • Sales growth
  • Financial growth
  • Brand expansion If you’re an owner or manager of a business, association, franchise, or industry body looking to increase your customer value proposition, get in touch.

If you’re an owner or manager of a business, association, franchise, or industry body looking to increase your customer value proposition, get in touch.

Clients we work with

  • Heartland Insurance Agency utilises Monument Insurance’s expertise to provide dealers with Motor Vehicle insurance to sell to their customers.

    View Provider

Grow your career with Monument Insurance